TERMS AND CONDITIONS OF USE
Terms and Conditions of Use
Counseling Cradle LLC
Website: https://www.counselingcradle.com
Effective Date: October 12, 2026
Last Updated: October 12, 2026
1. Acceptance of These Terms
Welcome to CounselingCradle.com (the “Website”), operated by Counseling Cradle LLC (“Counseling Cradle,” “we,” “us,” or “our”).
These Terms and Conditions of Use (“Terms”) govern your access to and use of this Website and its publicly available content, including articles, blog posts, educational materials, and descriptions of our services.
By accessing or using the Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.
Your use of the Website is also subject to our Privacy Policy and Website and Mental Health Disclaimer, which are incorporated by reference to the extent applicable.
These Terms govern Website use only. Psychotherapy services are subject to separate informed consent documents, clinical policies, and applicable professional and legal requirements.
2. Website Information and Educational Content
The information provided on this Website is for general informational and educational purposes only. Content may include articles, blog posts, reflections, resources, and information about mental health, motherhood, anxiety, burnout, life transitions, and related topics.
Although Website content is informed by professional knowledge and experience, it is not individualized medical advice, psychological assessment, diagnosis, or treatment. It is not a substitute for consultation with a qualified healthcare professional who can evaluate your individual circumstances.
Mental health experiences and treatment needs vary. We do not guarantee that any particular information, strategy, or resource will be appropriate for every individual.
You are responsible for evaluating whether information obtained through the Website is appropriate for your circumstances and for seeking professional guidance when needed.
3. No Therapist-Client Relationship
Accessing the Website, reading its content, subscribing to communications if offered, or contacting Counseling Cradle through a general inquiry does not, by itself, establish a therapist-client relationship.
A therapeutic relationship is established only through the practice's applicable screening, intake, informed consent, and service arrangements.
Please do not send detailed medical, mental health, or other sensitive personal information through general website forms or ordinary email.
If you are interested in therapy, please use the contact or consultation process described on the Website. Availability and eligibility for services are subject to applicable licensing requirements, clinical appropriateness, and practice procedures.
4. No Emergency or Crisis Services
This Website, its contact forms, and ordinary email communications are not monitored or intended for emergency or crisis response.
If you are experiencing a medical or mental health emergency or believe you may be in immediate danger, call 911 or go to the nearest emergency department. In the United States, you may call or text 988 to reach the Suicide & Crisis Lifeline.
Do not rely on this Website or a response to a general inquiry for urgent assistance.
5. Telehealth Services and Geographic Eligibility
Counseling Cradle LLC provides individual psychotherapy by telehealth to eligible clients located in Virginia and Florida, subject to applicable licensing requirements, clinical appropriateness, availability, and other practice policies.
Information on this Website does not guarantee that services are available to every person who contacts the practice.
Telehealth services are governed by separate informed consent documents and applicable professional and legal requirements. These Terms do not replace clinical consent forms, privacy notices, or agreements governing psychotherapy services.
6. Intellectual Property and Permitted Use
Unless otherwise indicated, the original content on this Website—including written materials, blog posts, graphics, photographs, logos, branding, and other original materials—is owned by Counseling Cradle LLC or used with permission from the applicable rights holder.
Website content is protected by applicable copyright, trademark, and other intellectual property laws.
You may access and use Website content for your personal, noncommercial informational and educational purposes. You may also share links to publicly available pages and quote brief excerpts with appropriate attribution where permitted by applicable law.
Without prior written permission from the applicable rights holder, you may not reproduce, republish, distribute, sell, commercially exploit, or create derivative works from Website content, except as permitted by law.
You may not remove copyright notices, misrepresent authorship, or imply that Counseling Cradle endorses a product, service, or organization without authorization.
Nothing in this section limits rights or uses that cannot lawfully be restricted.
7. User Communications and Submissions
If you contact us through the Website, you are responsible for ensuring that the information you voluntarily provide is accurate to the best of your knowledge and that you have the right to provide it.
We use information submitted through Website communications in accordance with our Privacy Policy and applicable law.
Submitting a message, question, comment, or other communication does not automatically grant Counseling Cradle ownership of your content or unrestricted permission to publish it.
We will not assume permission to publicly identify you, publish your private communications, or use your submission as a testimonial merely because you contacted us. Any additional use requires an appropriate legal basis and any permission required by applicable law.
Please do not submit confidential clinical information, sensitive personal information, or another person's private information through a general website contact form.
8. Acceptable Use of the Website
You agree to use the Website lawfully and in a manner that does not infringe the rights of others or interfere with the operation or security of the Website.
You may not:
Attempt to gain unauthorized access to the Website, its systems, or restricted areas.
Introduce malicious code, viruses, or other harmful technology.
Use the Website to distribute spam, fraudulent communications, or unlawful material.
Misrepresent your identity or impersonate another person.
Copy or use Website content in a manner that infringes intellectual property rights.
Interfere with the Website's availability, security, or proper functioning.
We may take reasonable and lawful measures to address misuse or protect the Website.
9. Third-Party Links and Services
The Website may contain links to third-party websites, scheduling platforms, client portals, educational resources, or other services.
These third-party services operate independently and may be subject to their own terms, privacy policies, and security practices.
Counseling Cradle does not control or guarantee the accuracy, availability, security, or content of independent third-party websites. A link does not necessarily constitute an endorsement of the third party or its services.
Your interactions with third-party providers are subject to their applicable terms and policies, without limiting any responsibilities Counseling Cradle may have under applicable law.
10. Privacy and Confidentiality
Your use of this Website is also subject to our Privacy Policy, which describes how information collected through Website-related activities may be handled.
General Website communications should not be assumed to receive the same protections or handling as information submitted through designated clinical systems.
If you become a client, your clinical information may be subject to the Health Insurance Portability and Accountability Act (HIPAA), applicable Virginia or Florida privacy laws, professional confidentiality requirements, and the practice's Notice of Privacy Practices, as applicable.
These Terms do not replace our clinical privacy documents or modify rights and obligations established by applicable privacy laws.
11. Website Availability and Disclaimer of Warranties
We make reasonable efforts to maintain accurate and accessible Website content. However, we do not guarantee that the Website will always be available, uninterrupted, secure, error-free, or free from harmful components.
To the extent permitted by applicable law, the Website and its general informational content are provided on an “as is” and “as available” basis, without warranties that cannot otherwise be excluded.
We may update, revise, or remove Website content from time to time. We do not guarantee that every article, resource, or description will remain current or complete at all times.
Nothing in this section excludes a warranty, right, or obligation that cannot legally be excluded.
12. Limitation of Liability
To the extent permitted by applicable law, Counseling Cradle LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your access to, use of, or inability to use the Website or your reliance on general Website content.
This provision applies only to Website use and general informational content. It does not exclude or limit liability where such exclusion or limitation is prohibited by law.
Nothing in these Terms waives or limits applicable professional duties, the standard of care governing psychotherapy services, clients' statutory rights, or liability that cannot lawfully be limited.
Separate agreements and applicable law govern the provision of clinical services.
13. Responsibility for Misuse
You are responsible for your own unlawful use of the Website and for violations of these Terms to the extent established under applicable law.
Nothing in these Terms requires you to indemnify Counseling Cradle for our own unlawful conduct, professional negligence, or obligations that cannot legally be transferred to another party.
14. Governing Law
These Terms will be interpreted in accordance with the laws of the Commonwealth of Virginia, except to the extent another jurisdiction's laws must apply or applicable law provides otherwise.
Nothing in this section is intended to displace mandatory legal protections applicable to users or to determine in advance which jurisdiction's law governs a clinical relationship or professional service.
Any dispute will be addressed in a court or other forum with appropriate jurisdiction, subject to applicable law.
15. Changes to These Terms
We may revise these Terms from time to time to reflect changes in the Website, our services, or applicable legal requirements.
The revised Terms will be posted on this page with an updated “Last Updated” date. Changes will apply prospectively to the extent required by applicable law.
Where required by law, we will provide additional notice or obtain consent before applying a material change.
We encourage visitors to review these Terms periodically.
16. Severability
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or severed to the extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.
17. Entire Agreement
These Terms, together with the Website Privacy Policy and Website and Mental Health Disclaimer, govern your use of the Website.
They do not replace or modify separate agreements, informed consent documents, privacy notices, or other arrangements governing psychotherapy services.
18. Contact Information
For questions regarding these Terms or the Website, please contact:
Counseling Cradle LLC
Email: heather@counselingcradle.com
Website: https://www.counselingcradle.com